Business Thank You Letter Examples

When should you send a business thank you letter?

Almost anytime! Send a thank you to a new customer for a recent sale, or a returning customer for his or her loyalty.

Drop an email to a colleague in appreciation for assistance with a work project.

Mail a note of thanks to your supplier contact for meeting a deadline.

Send a business thank you letter whenever someone takes time from his or her schedule to meet with you.

This could be for a job interview, a sales call, or marketing research.

A note of thanks is courteous and always the right thing to do.

For some ideas, here are a few examples of thank you letters for various business situations.

Thank You Notes

Dear Ms. Smith:

Thank you for choosing Sunshine Pools to install your bark-yard “oasis.” I know you are concerned about the necessary permits, but let me assure you that our staff is well versed in dealing with your city’s permit department. We’ll take care of everything!

Once the permits are issued, your pool will be ready for use within three weeks. Our installers are top-notch. And they will explain everything about upkeep with you before they are finished.

Call me anytime at 555-3954, but expect a call from me Monday with your installation date!



Dear Mr. and Mrs. Rodgers:

I am happy to see that we’ve got you on the schedule to open your pool again this year. Your loyalty is very much appreciated!

As part of our spring service, our technician will also inspect all hoses and connections to make sure you’ll have another summer of great back yard fun!

Let us know if there is anything else we can do for you! Call 555-3954, or email through our website: Our store hours are now 7 days a week, 9:00am – 5:00pm, for your convenience.



Dear Mr. Burke:

Thank you for taking time out of your schedule yesterday to meet with me regarding the last-minute changes to our order of whirly-gigs. I appreciate the efforts you are making on our behalf.

Can you keep me posted as to the progress of this order? You can just drop me an email at, or if there is a problem call me direct at 555-1324.

Thanks again for your accommodation. If all goes well, I anticipate a second order within 90 days.


Want more business thank you letters? If so, check out our customer appreciation notes page .

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