Sending Customer thank you letters can give you
a real advantage over your competitors.
These days, consumers routinely receive automated voice mail and email messages from the businesses who serve them.
Most of these get little notice.
But handwritten thank you notes get customers' attention.
They allow you to make a more personal connection with them.
Making this kind of connection with customers will often lead to increased business and referrals.
Not a bad return, for the price of a piece of stationery, a stamp and a few minutes of your time.
Below you'll find several customer thank you letters that you can personalize for most any business client.
Dear Ms. Morrison:
I just wanted you to know that we truly enjoy working with you and feel honored to be your chosen (type of business) ex. (dry cleaner).
Your business is much appreciated, and we will do our very best to continue to meet your (type of service) needs.
Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful.
Thanks again! We look forward to serving you for many years to come.
The growth we’ve experienced over the years is because of customers like you, who faithfully support our business.
We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.
Thanks again, for your business.
Dear Mr. Thompson:
We appreciate your recent order for the (name of product)
(ex. Samsung SCX digital copy machine).
We value your trust in our company, and we will do our best to meet your service expectations.
Rest assured, with its (include a few product specs), your (name of product)
will help to increase the productivity of your staff.
Your purchase also includes (______________) (ex. a standard 90 day warranty) should a problem arise.
Thanks again, for your order. If you have any questions, please don’t hesitate to call me.
Dear Ms. Carlysle:
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Please know that I will personally be handling your case, and will be in contact with you on a regular basis, until this issue is resolved to your satisfaction.
It is my goal to restore your confidence in our company by solving this problem and preventing it from happening again.
Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future.
Dear Ms. Williams:
We are pleased that you have chosen our showroom for your furniture purchase. We hope you are enjoying the convenience, quality, and affordability of your new futon.
Isn't it nice to have a piece of furniture that is actually two pieces in one? Even in limited space, you can offer your out-of-town guests a comfortable place to sleep.
Your new futon comes with a special one-time offer. As a special gift of thanks to you, we have ordered four beautiful throw pillows in accenting colors to your futon. They have now arrived and are ready for pick-up. Drop in any time this month to get them.
And, were you aware that we also sell coffee tables? A new shipment in many beautiful colors and elegant styles has just arrived.
I'd like to personally invite you to come and see the selection. I'm sure that we can help you find the perfect table to match your futon.
Want more customer thank you letters?
If so, check out our customer appreciation notes page.
For notes you can use in your business, please see our business thank you notes page .
If you need a quick phrase for a client thank you card, you'll find plenty of them on our business note thank you phrases page.